Still waiting for delivery of my Scenic

All Renault Scenic Electric related discussions
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adamp
Posts: 1
Joined: Mon Oct 28, 2024 9:54 am

Post by adamp »

I've been looking forward to getting delivery of my Scenic (via leasing company). It is now two weeks late, reason given the car is showing a handbrake fault but the dealer doesn't believe there is actually a problem. They are "waiting for Renault" to support them, with no estimate as to how long this might take. Very frustrating and poor customer communication. A disappointing start - having returned my previous leased Kona three weeks ago so I have no car and no clarity on any plan (except "still waiting for Renault!). Anyone else had any issues like this?

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TheBriggie
Posts: 6
Joined: Sun Jul 28, 2024 2:28 pm

Post by TheBriggie »

The date on my order keeps changing and is currently waiting shipping/arrival at UK import centre. Oct to Nov then Nov to Nov then Nov to Dec then early Nov to late Nov then Nov to Dec and it is currently stuck on 25th Nov to 8th December....and this morning 11th Nov to 1st Dec so obviously a moving target.

I believe others are awaiting software updates before being released to customers.
RedGoose
Posts: 4
Joined: Sat Nov 02, 2024 9:38 am

Post by RedGoose »

We finally got ours 6weeks late, supposedly due to a recall !!!
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